Apple told retail and customer support employees on Monday that it will increase the AppleCare+ subscription window to 60 days amid sluggish sales of the service.
AppleCare+ monthly payment options are being expanded to Canada, Australia, and Japan, according to support documents.
Some Apple Stores in the are testing a new program that lets customers buy extended AppleCare+ plans that go beyond the current deadline.
Dr. Mac used to eschew protecting his iPhones in any way, but after he scratched one iPhone and cracked the screen of another, he changed his tune…
It has been argued that there are identifiable design trends in the iPhone 11 as we move into the post Jonny Ive era.
Early Tuesday evening, Apple’s 2019 iMacs began appearing on the company’s online Refurb Store, offering savings of approximately 15% off retail pricing. For example, an 8-core, Intel Core i9, 27″ iMac with 8GB RAM, 1TB SSD, and Radeon Pro 580X graphics card runs US$2,999 at retail. On the refurb store this same iMac sells for $2,549, comes with the same as-new warranty, and is eligible for AppleCare+ (just $169). Why only 8GB RAM? Because Amazon sells a Crucial 32GB kit for just $128. Availability on the refurb store is always in flux, so keep looking for what you want. Happy shopping!
Yesterday Costo started selling Macs on its website, and you can pick up a Costco Mac and get a US$50 to US$200 discount.
Whether it’s AppleCare+ or AppleCare Protection, it’s possible to cancel your plan and get a refund.
There seems to be a new epidemic among iPhone users. Called “iPhone 7 loop disease,” it can affect older iPhone 7 and iPhone 7 Plus models.
If you have a 2017 13-inch MacBook Pro with function keys and the SSD or logic board fails, Apple has a bigger repair in store for you.
AppleCare doesn’t void every upgrade, and your geeks talk through some things you can do on your own … and how to make sure you understand where your warranty begins and ends. Questions from you listeners are always the bulk of this show, and they’re all over the map today which makes for a fun, varied show. But Cool Stuff Found is always a favorite, and this week we’ve got a ton for you!
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of free support. If you bought an iPhone X, that complimentary support ends today.
Bryan Chaffin and Andrew Orr join Jeff Gamet to look at iMac Pro pricing and configurations, plus Andrew fills us in on a huge online login credentials database.
If you’re buying AppleCare+ with your new iMac Pro, it’ll cost you $169, which is less than you’ll pay for your iPhone X coverage.
If you need to get your brand new iPhone X screen repaired and you don’t have AppleCare+ it’ll cost you up to US$549.
Moving your Photos to a new drive, managing your Finder’s smart searches, reasons for a VPN, and remote access to your own Macs are just the first few topics that Dave and John discuss this week. Then it’s on to managing your document syncing, finding an old version of Mac OS X for an older Mac, some cool scripts that other listeners developed for monitoring your network, and more! Press play and enjoy!
A source within Apple said it’s determined on a case-by-case basis, depending on availability of stock.
You no longer need to lie to the Genius Bar!
The memo hints at a mid-September iPhone 8 launch, but the actual blackout dates are puzzling.